Zoom facing multiple lawsuits focusing on alleged sharing of personal information with Facebook and other third parties


According to CBS News, Zoom Video Communications – an online video conferencing company – is facing multiple lawsuits focusing on the company’s sharing of users’ personal information with third party companies. In these reports, it is said that Facebook and other third parties have been given access to Zoom users’ customer information – which includes what device a person used to access Zoom, the device’s model, and the device’s unique advertising identifier. According to CMS Wire, user emails and usernames are also being shared with companies. A lawsuit from New York’s top prosecutor claims this information is being shared with Facebook whether the user has a Facebook account or not. This lawsuit also claims Zoom has received payments for the information they have shared. But Aparna Bawa, Zoom’s chief legal officer, said in a blog post that Zoom “has never sold user data in the past and has no intention of selling users’ data going forward.” ~

In response to these lawsuits, Zoom CEO, Eric Yuan, has made claims about its privacy policies and what Zoom plans to do to ensure the privacy of its users. Yuan claims the sharing of user information began when Zoom gave users the option to sign up through Facebook. Yuan then stated in a blog post that, “Our customers’ privacy is incredibly important to us, and therefore we decided to remove the Facebook SDK in our [Apple-based] client and have reconfigured the feature so that users will still be able to log in with Facebook via their browser.” Yuan and Zoom are trying to accommodate for the increase of usage since the start of social distancing and plan to make the necessary steps toward protecting its users. These steps include a two password system and more ways to ensure the privacy of their users. ~

In order to ensure privacy when using services like Zoom, one needs to take the necessary precautions. According to Forbes, one should use passwords to protect meetings and share those passwords securely. The host should also use waiting rooms to ensure no unwanted members join the meeting. These measures will allow you to protect your private information and protect the information discussed in the meeting. ~

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